# Dropped connection during workouts

**URL:** <https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094>\
**Category:** Uncategorized\
**Created:** [January 17, 2022, 4:49pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094 "2022-01-17T16:49:48Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![wmalexmann](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/wmalexmann/32/15141_2.png) [@wmalexmann](https://wahoox.forum.wahoofitness.com/u/wmalexmann)\
**Post date:** [January 17, 2022, 4:49pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094/1 "2022-01-17T16:49:48Z")

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In the past month I have had several workouts simply go blank right in the middle of the video. Today, 1/17/21, the SYSTM dropped me after 2 cadence builds, so I figured streaming was the problem and downloaded the workout to finish. Since I have extra time to punish myself today, I then downloaded “revolver is easy” to make sure I did not lose it, but it dropped me (blank white screen) after 8 of the ugly 15s. The extra recovery while I rebooted was welcome, but that kind of disruption defeats the purpose of the short recovery time. This NEVER happened in the 3 years I was a Sufferlandrian, before wahoo annexed Sufferlandria. Why would this happen even when I have downloaded the video?

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**Author:** ![104smurf](https://avatars.discourse-cdn.com/v4/letter/1/13edae/32.png) [@104smurf](https://wahoox.forum.wahoofitness.com/u/104smurf)\
**Post date:** [January 17, 2022, 7:05pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094/2 "2022-01-17T19:05:22Z")

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Saw your post and hope you receive a reply from someone who truly knows the answer.  
Shortly I’ll be posting a question that is related.

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**Author:** ![TTDragon](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/ttdragon/32/11633_2.png) [@TTDragon](https://wahoox.forum.wahoofitness.com/u/TTDragon)\
**Post date:** [January 17, 2022, 7:15pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094/3 "2022-01-17T19:15:52Z")

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Have you contacted the minions?

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**Author:** ![wmalexmann](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/wmalexmann/32/15141_2.png) [@wmalexmann](https://wahoox.forum.wahoofitness.com/u/wmalexmann)\
**Post date:** [January 17, 2022, 9:57pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094/4 "2022-01-17T21:57:24Z")

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Yes. I’m interested to see if others have similar problems.

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**Author:** ![TTDragon](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/ttdragon/32/11633_2.png) [@TTDragon](https://wahoox.forum.wahoofitness.com/u/TTDragon)\
**Post date:** [January 17, 2022, 10:03pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094/5 "2022-01-17T22:03:15Z")

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I’m the past I’ve had workouts go blank due to poor internet connection while streaming hence why I download them ahead of time now. Have they definitely finished downloading when you’re playing them? How’s your available storage on your device? I’m not sure of any other reason why it might happen.

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**Author:** ![wmalexmann](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/wmalexmann/32/15141_2.png) [@wmalexmann](https://wahoox.forum.wahoofitness.com/u/wmalexmann)\
**Post date:** [January 18, 2022, 8:52pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094/6 "2022-01-18T20:52:57Z")

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Update: the Minions replied. There seems to be iOS issue for some users, so they have a temporary workaround and are working on a more durable solution.

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**Author:** ![Gustavo\_Escarpita](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/gustavo_escarpita/32/8375_2.png) [@Gustavo\_Escarpita](https://wahoox.forum.wahoofitness.com/u/Gustavo_Escarpita)\
**Post date:** [September 18, 2022, 10:33pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094/7 "2022-09-18T22:33:21Z")

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I had the same problem a couple of times

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**Author:** ![Gustavo\_Escarpita](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/gustavo_escarpita/32/8375_2.png) [@Gustavo\_Escarpita](https://wahoox.forum.wahoofitness.com/u/Gustavo_Escarpita)\
**Post date:** [September 18, 2022, 10:34pm UTC](https://wahoox.forum.wahoofitness.com/t/dropped-connection-during-workouts/16094/8 "2022-09-18T22:34:31Z")

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I had the same problem and i use android 🤷🏻‍♂️
