# Kickr bike V1 instabile

**URL:** <https://wahoox.forum.wahoofitness.com/t/kickr-bike-v1-instabile/23165>\
**Category:** Uncategorized\
**Created:** [July 21, 2023, 7:04am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-bike-v1-instabile/23165 "2023-07-21T07:04:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Myklmister](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@Myklmister](https://wahoox.forum.wahoofitness.com/u/Myklmister)\
**Post date:** [July 21, 2023, 7:04am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-bike-v1-instabile/23165/1 "2023-07-21T07:04:47Z")

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My Kickr bike V1 is shaking slightly forth and back, although the base is properly placed on the floor.  
Looks as the instability is between the bike itself and the base frame.  
Any suggestions how and where to fix this?  
Thanks a lot  
Mykl

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**Author:** ![JSampson](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/jsampson/32/3148_2.png) [@JSampson](https://wahoox.forum.wahoofitness.com/u/JSampson)\
**Post date:** [July 21, 2023, 9:46am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-bike-v1-instabile/23165/2 "2023-07-21T09:46:01Z")

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@Myklmister I would recommend reaching out to Wahoo support. You can email, telephone (in the US and UK) and also use the chat feature. They may need a video of the issue to help you diagnose what is wrong.

> **[Wahoo Fitness Support](https://support.wahoofitness.com/hc/en-us)**
>
> Looking for KICKR BIKE setup instructions, SPEEDPLAY installation tips or need troubleshooting help with any Wahoo product? The Wahoo Fitness support team is here to help.

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**Author:** ![Myklmister](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@Myklmister](https://wahoox.forum.wahoofitness.com/u/Myklmister)\
**Post date:** [September 26, 2023, 2:32pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-bike-v1-instabile/23165/3 "2023-09-26T14:32:16Z")

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Ok, thanks for your reply. Will reach out to them. Have a great weekend

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**Author:** ![Myklmister](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@Myklmister](https://wahoox.forum.wahoofitness.com/u/Myklmister)\
**Post date:** [September 26, 2023, 2:37pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-bike-v1-instabile/23165/4 "2023-09-26T14:37:12Z")

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Hi man, sorry for that late response.  
I had the reply still in the edit box but not sent out.

Anyway. In the meantime Wahoo support responded.  
They stated this movement is fully in line with what the bike should do.  
What please!? This is 2.500 bugs piece of technology and they wonna tell me thats normal.  
Can’t believe. If this is representative for US technology and engineering - oh my god.

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**Author:** ![jmckenzieKOS](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/jmckenziekos/32/2135_2.png) [@jmckenzieKOS](https://wahoox.forum.wahoofitness.com/u/jmckenzieKOS)\
**Post date:** [September 27, 2023, 2:07am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-bike-v1-instabile/23165/5 "2023-09-27T02:07:55Z")

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Actually, the Bike is designed to flex, a little. However, it shouldn’t rock back and forth. I would take a video of what it is doing and add it to the ticket. You shouldn’t be feeling shaking or excessive flex.