# KICKR MOVE: Clacking sound from side to side movement

**URL:** <https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900>\
**Category:** Equipment\
**Created:** [February 15, 2024, 3:10am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900 "2024-02-15T03:10:33Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![tedsvo](https://avatars.discourse-cdn.com/v4/letter/t/b38774/32.png) [@tedsvo](https://wahoox.forum.wahoofitness.com/u/tedsvo)\
**Post date:** [February 15, 2024, 3:10am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900/1 "2024-02-15T03:10:33Z")

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I’ve been talking with Wahoo support on this but am curious if I’m alone. Whenever I move my bike from side to side on the MOVE, I get a “clacking” sound like there’s something hitting against something else. Support suggested spraying a lubricant on the rail which hasn’t helped.

Video attached. Has anyone else experienced this? Is this just how the trainer works/is designed or is this a problem?

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**Author:** ![way9e0](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/way9e0/32/1121_2.png) [@way9e0](https://wahoox.forum.wahoofitness.com/u/way9e0)\
**Post date:** [February 15, 2024, 5:20am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900/2 "2024-02-15T05:20:11Z")

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Welcome to the forums @tedsvo !

I do get some noise when rocking the bike side-to-side on the KICKR MOVE. There are some hard stops that the trainer is running in to that limit the range of movement. I think as long as the noise comes at the end of travel on each side, then it’s probably normal. I think of it more as a bit of a “clunk” as the rocking mechanism hits the end stop.

I just had a quick listen to the video you posted and I think it sounds similar to mine. I’ve only heard it while riding the bike on the MOVE, so I’ve been a bit further away.

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**Author:** ![emacdoug](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/emacdoug/32/15557_2.png) [@emacdoug](https://wahoox.forum.wahoofitness.com/u/emacdoug)\
**Post date:** [February 16, 2024, 12:57am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900/3 "2024-02-16T00:57:29Z")

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Sounds about the same as mine, too. I normally don’t notice as I usually ride with my headphones on, but when I move my bike back and forth it does make the same noise when it hits the hard stops on either side.

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**Author:** ![tedsvo](https://avatars.discourse-cdn.com/v4/letter/t/b38774/32.png) [@tedsvo](https://wahoox.forum.wahoofitness.com/u/tedsvo)\
**Post date:** [February 16, 2024, 2:01pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900/4 "2024-02-16T14:01:34Z")

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Ok, this is reassuring. Thanks to you both!

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**Author:** ![tedsvo](https://avatars.discourse-cdn.com/v4/letter/t/b38774/32.png) [@tedsvo](https://wahoox.forum.wahoofitness.com/u/tedsvo)\
**Post date:** [February 21, 2024, 3:03pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900/5 "2024-02-21T15:03:14Z")

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Update: Wahoo Support got back to me and said “After reviewing the video with our hardware team, we believe that your KICKR MOVE is experiencing a hardware issue and will need to be replaced.” 🤷‍♂️

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**Author:** ![rinaf](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/rinaf/32/13419_2.png) [@rinaf](https://wahoox.forum.wahoofitness.com/u/rinaf)\
**Post date:** [July 7, 2024, 8:47am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900/6 "2024-07-07T08:47:12Z")

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@tedsvo how did this turn out in the end? I’ve noticed the same on mine (though I can’t access the video you shared anymore) and was hoping it was just as the others have described – did you end up having to get it replaced?

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**Author:** ![tedsvo](https://avatars.discourse-cdn.com/v4/letter/t/b38774/32.png) [@tedsvo](https://wahoox.forum.wahoofitness.com/u/tedsvo)\
**Post date:** [July 7, 2024, 12:16pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900/7 "2024-07-07T12:16:22Z")

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They did replace it, and my new one doesn’t make this sound (and, I should say, has a little less side to side range of motion). I’m not sure if it would have just been ok to keep using, but replacing it did resolve the issue.

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**Author:** ![walkercycling](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/walkercycling/32/21517_2.png) [@walkercycling](https://wahoox.forum.wahoofitness.com/u/walkercycling)\
**Post date:** [February 23, 2025, 10:21am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-move-clacking-sound-from-side-to-side-movement/24900/8 "2025-02-23T10:21:49Z")

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Mine is doing the same

[![](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/3X/6/b/6b86e879a6e1ebe1ecb5898aecd2d666fd1bd31e.jpeg "Wahoo Move Rattles #2") ](https://www.youtube.com/watch?v=JWQ1vPgiVrI)
