# KICKR Shift "micro" dropouts in erg mode

**URL:** <https://wahoox.forum.wahoofitness.com/t/kickr-shift-micro-dropouts-in-erg-mode/24812>\
**Category:** Equipment\
**Created:** [February 5, 2024, 10:20pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-shift-micro-dropouts-in-erg-mode/24812 "2024-02-05T22:20:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![B.Harback](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/b.harback/32/17998_2.png) [@B.Harback](https://wahoox.forum.wahoofitness.com/u/B.Harback)\
**Post date:** [February 5, 2024, 10:20pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-shift-micro-dropouts-in-erg-mode/24812/1 "2024-02-05T22:20:15Z")

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Has anyone else noticed when using the KICKR Shift in erg mode numerous very short term (1 - 2 second) dropouts. At first I thought it was a connection issue but it happens weather I’m connected over WiFi or using Direct Connect.

 ![Screenshot 2024-02-05 171911](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/3X/4/d/4d32e3a1fa81a08f7a5328af6f081e0ab71ab2fa.jpeg)

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**Author:** ![Glen.Coutts](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/glen.coutts/32/25318_2.png) [@Glen.Coutts](https://wahoox.forum.wahoofitness.com/u/Glen.Coutts)\
**Post date:** [February 6, 2024, 12:42am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-shift-micro-dropouts-in-erg-mode/24812/2 "2024-02-06T00:42:10Z")

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Welcome to the forums @B.Harback, can you say if this is the cadence reported via the Shift or a separate sensor?

Also, have you updated to the most recent firmware?

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**Author:** ![B.Harback](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/b.harback/32/17998_2.png) [@B.Harback](https://wahoox.forum.wahoofitness.com/u/B.Harback)\
**Post date:** [February 6, 2024, 1:06am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-shift-micro-dropouts-in-erg-mode/24812/3 "2024-02-06T01:06:01Z")

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Thanks Glen. It is the cadence reported by the Shift. It seems to be most prominent when there is a change in power i.e. transitioning to the next interval.

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**Author:** ![Glen.Coutts](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/glen.coutts/32/25318_2.png) [@Glen.Coutts](https://wahoox.forum.wahoofitness.com/u/Glen.Coutts)\
**Post date:** [February 6, 2024, 1:09am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-shift-micro-dropouts-in-erg-mode/24812/4 "2024-02-06T01:09:50Z")

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3 things then  
1: are you in the most current firmware  
2: were you doing a workout with lots of power changes (what workout was it)  
3: have you submitted a support request to The Company

> **[Submit a request – Wahoo Fitness Support](https://support.wahoofitness.com/hc/en-us/requests/new)**
>
> Looking for KICKR BIKE setup instructions, SPEEDPLAY installation tips or need troubleshooting help with any Wahoo product? The Wahoo Fitness support team is here to help.

I know that was 4 things but 3 sounds better.

Another thing (5), is power also reported that way with the same dropouts at the same times?

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<div class="post-metadata">

**Author:** ![B.Harback](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/b.harback/32/17998_2.png) [@B.Harback](https://wahoox.forum.wahoofitness.com/u/B.Harback)\
**Post date:** [February 6, 2024, 4:22am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-shift-micro-dropouts-in-erg-mode/24812/5 "2024-02-06T04:22:57Z")

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Glen, The firmware is up to date. The workout had a fair mount of power changes. There are relatively small drops in power that coincide with the cadence drop outs. I have put in a support request and waiting to hear back from support.
