# KICKR - v5 **URL:** \ **Category:** Equipment\ **Created:** [September 26, 2023, 2:30pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-v5/23581 "2023-09-26T14:30:03Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Tourmalet](https://avatars.discourse-cdn.com/v4/letter/t/ecb155/32.png) [@Tourmalet](https://wahoox.forum.wahoofitness.com/u/Tourmalet)\ **Post date:** [September 26, 2023, 2:30pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-v5/23581/1 "2023-09-26T14:30:03Z")
I purchased a KICKR v5 new directly from Wahoo in 2020. It cost over $1,000. It didn’t last 3 years of infrequent use. I recently saw a video from the CEO that Wahoo knew they had an issue with the electronics, but didn’t contact me. I contacted Wahoo, but they told me that they won’t fix it. I’m very disappointed. ---
**Author:** ![CPT\_A](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/cpt_a/32/15342_2.png) [@CPT\_A](https://wahoox.forum.wahoofitness.com/u/CPT_A)\ **Post date:** [September 26, 2023, 7:30pm UTC](https://wahoox.forum.wahoofitness.com/t/kickr-v5/23581/2 "2023-09-26T19:30:02Z")
So sorry to hear @Tourmalet! (You’re one of my favorite mountains…BIG fan!) Yeah my first one tanked within a year under warranty and they sent me a replacement. I dread that this one’s going to fail too for some unknown reason. (Also on my second Climb on a warranty replacement). I will add that the Company’s service minions have always been absolutely great to work with. Can’t ❤ them enough - but the hardware has me nervous! ---
**Author:** ![Tourmalet](https://avatars.discourse-cdn.com/v4/letter/t/ecb155/32.png) [@Tourmalet](https://wahoox.forum.wahoofitness.com/u/Tourmalet)\ **Post date:** [September 27, 2023, 12:49am UTC](https://wahoox.forum.wahoofitness.com/t/kickr-v5/23581/3 "2023-09-27T00:49:02Z")
I’ve never felt so ripped off by a company. I contacted them for help. They offered me 20% off a new one. I’ll never buy one again.