# No watt/cadence/speed etc data **URL:** \ **Category:** Uncategorized\ **Created:** [January 2, 2024, 11:31pm UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455 "2024-01-02T23:31:48Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Veeray14](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/veeray14/32/17689_2.png) [@Veeray14](https://wahoox.forum.wahoofitness.com/u/Veeray14)\ **Post date:** [January 2, 2024, 11:31pm UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455/1 "2024-01-02T23:31:48Z")
New Kickr Shift - wahoo app (and Zwift) each have picked up the bike - both separately and together - but neither will pick up and data… WiFi is connected Bluetooth is connected (bike came up in the app)… Help!! ---
**Author:** ![jmckenzieKOS](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/jmckenziekos/32/2135_2.png) [@jmckenzieKOS](https://wahoox.forum.wahoofitness.com/u/jmckenzieKOS)\ **Post date:** [January 3, 2024, 12:26am UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455/2 "2024-01-03T00:26:06Z")
Time to consult the very useful information on the Wahoo web site and, after reviewing, submit a service request. ---
**Author:** ![way9e0](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/way9e0/32/1121_2.png) [@way9e0](https://wahoox.forum.wahoofitness.com/u/way9e0)\ **Post date:** [January 3, 2024, 2:20am UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455/3 "2024-01-03T02:20:40Z")
Welcome @Veeray14 ! In the Settings → Devices section after you have loaded the workout, make sure that the power (and optionally cadence) icons are showing green for your KICKR SHIFT. It may be that your apps are not yet defaulting to getting those parameters from your new trainer. ---
**Author:** ![way9e0](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/way9e0/32/1121_2.png) [@way9e0](https://wahoox.forum.wahoofitness.com/u/way9e0)\ **Post date:** [January 3, 2024, 2:29am UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455/4 "2024-01-03T02:29:09Z")
There is some information here: [https://support.wahoofitness.com/hc/en-us/articles/4402565516946#heading-2](https://support.wahoofitness.com/hc/en-us/articles/4402565516946#heading-2) You want to make sure at least the power control and power reporting icons are green: ![Screen Shot 2024-01-02 at 6.22.35 PM](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/3X/d/8/d89b33f0638fd762838e248007ca0200f990b4f7.jpeg) ---
**Author:** ![way9e0](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/way9e0/32/1121_2.png) [@way9e0](https://wahoox.forum.wahoofitness.com/u/way9e0)\ **Post date:** [January 3, 2024, 2:31am UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455/5 "2024-01-03T02:31:36Z")
Also, in the Settings → Display section, make sure you have the data fields selected that you want to see in the workout player: ![Screen Shot 2024-01-02 at 6.30.35 PM](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/3X/4/2/42fb5f4debcf6a2d75bd4ca3b6f4db677280d91c.png) ---
**Author:** ![slyder](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@slyder](https://wahoox.forum.wahoofitness.com/u/slyder)\ **Post date:** [December 7, 2024, 6:19pm UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455/6 "2024-12-07T18:19:13Z")
Is there any solution yet? Have the same problem. All lights are green, but it doesn’t send any data concerning watt, speed, cadence or anything in the wahoo app. Only time. Also its connecting in rouvy and again all the green connection lights are on, but still no data and no moving avatar. Anyone? ---
**Author:** ![JSampson](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/jsampson/32/3148_2.png) [@JSampson](https://wahoox.forum.wahoofitness.com/u/JSampson)\ **Post date:** [December 8, 2024, 3:23pm UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455/7 "2024-12-08T15:23:12Z")
> [@slyder](#): > > there any solution yet? @slyder This is an older thread. Often the OP contacts support or solves the problem and doesn’t report back. You may want to open a support ticket. > **[Wahoo Fitness Support](https://support.wahoofitness.com/hc/en-us)** > > Looking for KICKR BIKE setup instructions, SPEEDPLAY installation tips or need troubleshooting help with any Wahoo product? The Wahoo Fitness support team is here to help. ---
**Author:** ![slyder](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@slyder](https://wahoox.forum.wahoofitness.com/u/slyder)\ **Post date:** [December 8, 2024, 6:38pm UTC](https://wahoox.forum.wahoofitness.com/t/no-watt-cadence-speed-etc-data/24455/8 "2024-12-08T18:38:08Z")
Thanks a lot!