# System App formatting broken

**URL:** <https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408>\
**Category:** Uncategorized\
**Created:** [January 29, 2022, 9:23pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408 "2022-01-29T21:23:47Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Psycholist](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@Psycholist](https://wahoox.forum.wahoofitness.com/u/Psycholist)\
**Post date:** [January 29, 2022, 9:23pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/1 "2022-01-29T21:23:47Z")

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This evening when trying to do a cycling workout the title, description and other text is all on top of each other and the start button is covered by the workout graph. Any ideas? Unusable in its current state! Worked Ok until 7pm, 29th Jan 2022, then useless.

iPad (5th generation) iOS 14.3

Thanks in advance

 ![image](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/2X/0/03c82a81b019fae62a5f1008cde3465a1266ae5d.png)

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**Author:** ![Psycholist](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@Psycholist](https://wahoox.forum.wahoofitness.com/u/Psycholist)\
**Post date:** [January 29, 2022, 9:28pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/2 "2022-01-29T21:28:04Z")

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Another example:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/2X/c/cbf9d3423f55d5b621e40b7d5f0096f3fa52ecf3.jpeg)

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**Author:** ![Glen.Coutts](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/glen.coutts/32/25318_2.png) [@Glen.Coutts](https://wahoox.forum.wahoofitness.com/u/Glen.Coutts)\
**Post date:** [January 29, 2022, 9:47pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/3 "2022-01-29T21:47:19Z")

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That ain’t right. I’m on iPhone and Mac and have not seen that.

Couple things to try. Completely shut down app then reopen. Log out then back in. Delete app and reinstall. If none of these work then contact the minions at

[https://support.wahoofitness.com/hc/en-us/requests/new](https://support.wahoofitness.com/hc/en-us/requests/new)

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<div class="post-metadata">

**Author:** ![Psycholist](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@Psycholist](https://wahoox.forum.wahoofitness.com/u/Psycholist)\
**Post date:** [January 29, 2022, 10:00pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/4 "2022-01-29T22:00:03Z")

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👍 Cheers. Have tried that though 😞

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**Author:** ![RServranckx](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/rservranckx/32/22386_2.png) [@RServranckx](https://wahoox.forum.wahoofitness.com/u/RServranckx)\
**Post date:** [January 29, 2022, 10:41pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/5 "2022-01-29T22:41:41Z")

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Silly question - have you tried both in landscape and portrait orientations?  
I’ve no problems on my iPad….

Rob

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<div class="post-metadata">

**Author:** ![Psycholist](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@Psycholist](https://wahoox.forum.wahoofitness.com/u/Psycholist)\
**Post date:** [January 29, 2022, 10:59pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/6 "2022-01-29T22:59:19Z")

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Ha ha, yes.

Actually I have now found a solution. I had to update the IOS on the Ipad to 15.3. Methinks Wahoo haven’t done their beta testing properly…

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**Author:** ![Chas1014](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/chas1014/32/6164_2.png) [@Chas1014](https://wahoox.forum.wahoofitness.com/u/Chas1014)\
**Post date:** [January 31, 2022, 3:33pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/7 "2022-01-31T15:33:31Z")

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Same here. Submitted a ticket referencing this - nice to know I’m not alone but still…

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<div class="post-metadata">

**Author:** ![Psycholist](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@Psycholist](https://wahoox.forum.wahoofitness.com/u/Psycholist)\
**Post date:** [January 31, 2022, 3:45pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/8 "2022-01-31T15:45:47Z")

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I logged it as a bug, so perhaps it’ll change, but with updated ios it’s fine. Annoying that I has to update but fortunately only 1 legacy app is now causing issues. You may have more riding on keeping the old IOS version…

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**Author:** ![Chas1014](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/chas1014/32/6164_2.png) [@Chas1014](https://wahoox.forum.wahoofitness.com/u/Chas1014)\
**Post date:** [January 31, 2022, 3:56pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/9 "2022-01-31T15:56:34Z")

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Are you saying that it is fixed with IOS 15.3?

I’m not having that sort of luck. It is fine on my phone but not the mini IPad.

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<div class="post-metadata">

**Author:** ![Psycholist](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@Psycholist](https://wahoox.forum.wahoofitness.com/u/Psycholist)\
**Post date:** [January 31, 2022, 4:11pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/10 "2022-01-31T16:11:04Z")

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Yeah. 15.3 and it’s back to normal.

So far…

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<div class="post-metadata">

**Author:** ![Chas1014](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/chas1014/32/6164_2.png) [@Chas1014](https://wahoox.forum.wahoofitness.com/u/Chas1014)\
**Post date:** [January 31, 2022, 4:11pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/11 "2022-01-31T16:11:37Z")

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I guess I’ll keep my fingers crossed

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<div class="post-metadata">

**Author:** ![Chas1014](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/chas1014/32/6164_2.png) [@Chas1014](https://wahoox.forum.wahoofitness.com/u/Chas1014)\
**Post date:** [February 1, 2022, 2:27pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/12 "2022-02-01T14:27:03Z")

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The best tech support answer was to delete and reload. I’ve done this twice now and still having this issue. Had to use my phone to do today’s session - which was terrible as the phone based app cut out my Spotify feed.

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<div class="post-metadata">

**Author:** ![Chas1014](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/chas1014/32/6164_2.png) [@Chas1014](https://wahoox.forum.wahoofitness.com/u/Chas1014)\
**Post date:** [February 16, 2022, 6:58pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/13 "2022-02-16T18:58:30Z")

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That did, in the end, fix the problem. I got a false indicator about the current iOS for the pad and once I updated everything worked. Thanks again

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<div class="post-metadata">

**Author:** ![Psycholist](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@Psycholist](https://wahoox.forum.wahoofitness.com/u/Psycholist)\
**Post date:** [February 16, 2022, 11:28pm UTC](https://wahoox.forum.wahoofitness.com/t/system-app-formatting-broken/16408/14 "2022-02-16T23:28:12Z")

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Good stuff. Pain and suffering awaits! Mine has been happy ever since the IOS upgrade.
