# SYSTM Download Failure

**URL:** <https://wahoox.forum.wahoofitness.com/t/systm-download-failure/32070>\
**Category:** SYSTM Software\
**Created:** [November 6, 2026, 5:09pm UTC](https://wahoox.forum.wahoofitness.com/t/systm-download-failure/32070 "2026-11-06T17:09:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Canuck335](https://avatars.discourse-cdn.com/v4/letter/c/87869e/32.png) [@Canuck335](https://wahoox.forum.wahoofitness.com/u/Canuck335)\
**Post date:** [November 6, 2026, 5:09pm UTC](https://wahoox.forum.wahoofitness.com/t/systm-download-failure/32070/1 "2026-11-06T17:09:55Z")

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HELP! The SYSTM windows shortcut has disappeared from my PC and my 2 laptops. I’m trying to reinstall the SYSTM app 7.114 and I get the following errors. I have tried deleting all SYSTM and Wahoo folders in %localappdata% and %appdata%, running installation as administrator, renaming the file, trying 3 different computers, turning off AVG and windows defender, running in incognito mode… NO LOVE! Any suggestions?

 ![IMG_4675](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/3X/d/c/dc78b9abed78d0766711e275694607dfdd00b713.jpeg)

 ![IMG_4676](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/3X/f/e/fea586de61e46f6b5a12d5ff767f58fd41b97f53.jpeg)

errors.

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**Author:** ![emacdoug](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/emacdoug/32/15557_2.png) [@emacdoug](https://wahoox.forum.wahoofitness.com/u/emacdoug)\
**Post date:** [November 6, 2026, 7:21pm UTC](https://wahoox.forum.wahoofitness.com/t/systm-download-failure/32070/2 "2026-11-06T19:21:29Z")

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I don’t have an immediate answer for you, but if you email support directly they can give you helpful tech support.

> **[Submit a request – Wahoo Fitness Support](https://support.wahoofitness.com/hc/en-us/requests/new)**
>
> Looking for KICKR BIKE setup instructions, SPEEDPLAY installation tips or need troubleshooting help with any Wahoo product? The Wahoo Fitness support team is here to help.

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**Author:** ![plainpillar801](https://avatars.discourse-cdn.com/v4/letter/p/8c91f0/32.png) [@plainpillar801](https://wahoox.forum.wahoofitness.com/u/plainpillar801)\
**Post date:** [November 6, 2026, 7:34pm UTC](https://wahoox.forum.wahoofitness.com/t/systm-download-failure/32070/3 "2026-11-06T19:34:42Z")

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