# SYSTM software crashing mid workout

**URL:** <https://wahoox.forum.wahoofitness.com/t/systm-software-crashing-mid-workout/30464>\
**Category:** SYSTM Software\
**Created:** [November 11, 2025, 12:03am UTC](https://wahoox.forum.wahoofitness.com/t/systm-software-crashing-mid-workout/30464 "2025-11-11T00:03:30Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Mark\_E](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/mark_e/32/22128_2.png) [@Mark\_E](https://wahoox.forum.wahoofitness.com/u/Mark_E)\
**Post date:** [November 11, 2025, 12:03am UTC](https://wahoox.forum.wahoofitness.com/t/systm-software-crashing-mid-workout/30464/1 "2025-11-11T00:03:30Z")

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I’ve recently started using SYSTM and I’ve had about 2/3rds of my workouts crash on the Windows app. The whole app goes black and it needs to be closed from the taskbar.

Is there a way to recover the workout or should I be using the android app instead?

I love the wahoo app, but the workouts are unusable as it is.

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**Author:** ![emacdoug](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/emacdoug/32/15557_2.png) [@emacdoug](https://wahoox.forum.wahoofitness.com/u/emacdoug)\
**Post date:** [November 11, 2025, 3:30am UTC](https://wahoox.forum.wahoofitness.com/t/systm-software-crashing-mid-workout/30464/2 "2025-11-11T03:30:51Z")

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Wow, that’s brutal. I’ve been using the Windows app on Win10 and Win11 without a problem.

This (obviously) shouldn’t be happening so you should let Wahoo support know about it. Support reps are not active in the forums so you should send a support request:

[https://support.wahoofitness.com/hc/en-us/requests/new](https://support.wahoofitness.com/hc/en-us/requests/new)

Something to try, if you haven’t already, is an uninstall and fresh install. That often takes care of some of these nasty glitches.

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**Author:** ![Anne](https://avatars.discourse-cdn.com/v4/letter/a/ccd318/32.png) [@Anne](https://wahoox.forum.wahoofitness.com/u/Anne)\
**Post date:** [November 11, 2025, 9:44am UTC](https://wahoox.forum.wahoofitness.com/t/systm-software-crashing-mid-workout/30464/3 "2025-11-11T09:44:23Z")

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@Mark_E in addition to emacdoug’ reply, and you are probably already doing this but if not, have you tried downloading the workout before starting it? When you open the workout, next to the ‘start workout’ button is a video button, if the click on it you will download the workout. Just wondered if it’s worth a try as a temporary fix 😄 🚴

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**Author:** ![Mark\_E](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/mark_e/32/22128_2.png) [@Mark\_E](https://wahoox.forum.wahoofitness.com/u/Mark_E)\
**Post date:** [November 11, 2025, 12:56pm UTC](https://wahoox.forum.wahoofitness.com/t/systm-software-crashing-mid-workout/30464/4 "2025-11-11T12:56:01Z")

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Last night I disabled GPU acceleration and downloaded the next couple of workouts.

I’ll see how today’s workout goes and go from there.

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**Author:** ![Mark\_E](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/mark_e/32/22128_2.png) [@Mark\_E](https://wahoox.forum.wahoofitness.com/u/Mark_E)\
**Post date:** [November 11, 2025, 12:59pm UTC](https://wahoox.forum.wahoofitness.com/t/systm-software-crashing-mid-workout/30464/5 "2025-11-11T12:59:01Z")

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Good to know Wahoo doesn’t monitor the forums. If the fixed I tried result in a crash again, I’ll try reinstalling and then escalate to support if needed.

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**Author:** ![emacdoug](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/emacdoug/32/15557_2.png) [@emacdoug](https://wahoox.forum.wahoofitness.com/u/emacdoug)\
**Post date:** [November 11, 2025, 3:11pm UTC](https://wahoox.forum.wahoofitness.com/t/systm-software-crashing-mid-workout/30464/6 "2025-11-11T15:11:38Z")

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Maybe @Rupert or @Helga can put in a word with CS. But you may need personalized support if it continues.

I don’t work for Wahoo. Just another forum user like yourselves. Hoping you can it sorted and back to proper suffering.
