# Trouble Finding Support Files / Cache Issue

**URL:** https://wahoox.forum.wahoofitness.com/t/trouble-finding-support-files-cache-issue/30373
**Category:** Announcements
**Created:** [October 22, 2025, 7:15am UTC](https://wahoox.forum.wahoofitness.com/t/trouble-finding-support-files-cache-issue/30373 "2025-10-22T07:15:33Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![zirken12](https://avatars.discourse-cdn.com/v4/letter/z/13edae/32.png) [@zirken12](https://wahoox.forum.wahoofitness.com/u/zirken12)
#### Post date: [October 22, 2025, 7:15am UTC](https://wahoox.forum.wahoofitness.com/t/trouble-finding-support-files-cache-issue/30373/1 "2025-10-22T07:15:33Z")

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Hey everyone,

I’m trying to troubleshoot an issue with my Wahoo app, but I can’t locate the relevant support files. I’ve:

```
Cleared the Wahoo cache   

```

Searched hidden folder

No luck so far. Anyone know the exact location of these support files?

I already have a ticket open with Wahoo, but any tips here would be appreciated!

Thanks

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### Author: ![Malte](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/malte/32/3353_2.png) [@Malte](https://wahoox.forum.wahoofitness.com/u/Malte)
#### Post date: [October 22, 2025, 9:52am UTC](https://wahoox.forum.wahoofitness.com/t/trouble-finding-support-files-cache-issue/30373/2 "2025-10-22T09:52:38Z")

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Glad not just me - I couldn’t find them either!