# Wahoo Elemnt Roam Update **URL:** \ **Category:** Uncategorized\ **Created:** [December 26, 2023, 9:16pm UTC](https://wahoox.forum.wahoofitness.com/t/wahoo-elemnt-roam-update/24389 "2023-12-26T21:16:34Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![veloricky](https://avatars.discourse-cdn.com/v4/letter/v/7feea3/32.png) [@veloricky](https://wahoox.forum.wahoofitness.com/u/veloricky)\ **Post date:** [December 26, 2023, 9:16pm UTC](https://wahoox.forum.wahoofitness.com/t/wahoo-elemnt-roam-update/24389/1 "2023-12-26T21:16:34Z")
I got an Element Roam for Christmas and when on the app, connected to the head unit, it says an update is available (see image). When I press this, nothing happens. I’ve tried it not plugged in, charging, at 50% charge and at full charge. I have then tried to go into settings via the device itself to ‘check for updates’. It says ‘waiting’ but does nothing beyond that. ![IMG_7771](https://us1.discourse-cdn.com/flex020/uploads/thesufferfest/original/3X/0/e/0ef7947a5c8dd3c19c936e8ec765d207f4aedd52.jpeg) Anyone know what’s up with that and how to run the update? ---
**Author:** ![jcolp](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/jcolp/32/18186_2.png) [@jcolp](https://wahoox.forum.wahoofitness.com/u/jcolp)\ **Post date:** [December 26, 2023, 9:18pm UTC](https://wahoox.forum.wahoofitness.com/t/wahoo-elemnt-roam-update/24389/2 "2023-12-26T21:18:33Z")
Is it set up to connect to wifi, and is able to successfully connect? Firmware updates and map updates download over the wifi the unit connects to. ---
**Author:** ![veloricky](https://avatars.discourse-cdn.com/v4/letter/v/7feea3/32.png) [@veloricky](https://wahoox.forum.wahoofitness.com/u/veloricky)\ **Post date:** [December 26, 2023, 9:37pm UTC](https://wahoox.forum.wahoofitness.com/t/wahoo-elemnt-roam-update/24389/3 "2023-12-26T21:37:55Z")
Yes it is connected to my wifi and it shows maps ---
**Author:** ![Malte](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/malte/32/3353_2.png) [@Malte](https://wahoox.forum.wahoofitness.com/u/Malte)\ **Post date:** [December 26, 2023, 11:40pm UTC](https://wahoox.forum.wahoofitness.com/t/wahoo-elemnt-roam-update/24389/4 "2023-12-26T23:40:04Z")
It’s not very well explained, but usually if you leave it connected for a while it downloads, and then installs/restarts automatically. It’s erratic though - maybe depending on WiFi connection. Has been like that for me from the beginning. ---
**Author:** ![veloricky](https://avatars.discourse-cdn.com/v4/letter/v/7feea3/32.png) [@veloricky](https://wahoox.forum.wahoofitness.com/u/veloricky)\ **Post date:** [December 27, 2023, 12:32am UTC](https://wahoox.forum.wahoofitness.com/t/wahoo-elemnt-roam-update/24389/5 "2023-12-27T00:32:20Z")
My error. It would appear the Roam/App were not connected to my wifi and I have just read that: “ELEMNT, BOLT, and ROAM only support 2.4GHz wireless networks”. My network is 5Ghz. How do I therefore run updates if it won’t connect to my wifi? ---
**Author:** ![veloricky](https://avatars.discourse-cdn.com/v4/letter/v/7feea3/32.png) [@veloricky](https://wahoox.forum.wahoofitness.com/u/veloricky)\ **Post date:** [December 27, 2023, 12:55am UTC](https://wahoox.forum.wahoofitness.com/t/wahoo-elemnt-roam-update/24389/6 "2023-12-27T00:55:24Z")
I appear to have found a workaround for having a 5Ghz wifi at home… I put Personal Hotspot on my phone with Maximise Compatibility on which puts your hotspot at 2.4GHz. Connect the app to the hotspot to run the update. ---
**Author:** ![motowebmaster](https://avatars.discourse-cdn.com/v4/letter/m/91b2a8/32.png) [@motowebmaster](https://wahoox.forum.wahoofitness.com/u/motowebmaster)\ **Post date:** [May 20, 2024, 12:40am UTC](https://wahoox.forum.wahoofitness.com/t/wahoo-elemnt-roam-update/24389/7 "2024-05-20T00:40:20Z")
Thanks for this suggestion. I’ve disabled my 2.4ghz wifi recently, and this helped without having to re-enable it.