# Workout History Not Syncing **URL:** \ **Category:** SYSTM Software\ **Created:** [October 4, 2022, 11:30pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775 "2022-10-04T23:30:18Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![aziem](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/aziem/32/12247_2.png) [@aziem](https://wahoox.forum.wahoofitness.com/u/aziem)\ **Post date:** [October 4, 2022, 11:30pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/1 "2022-10-04T23:30:18Z")
Anyone else having issues seeing your SYSTM workout in the history in your wahoo app? ---
**Author:** ![Glen.Coutts](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/glen.coutts/32/25318_2.png) [@Glen.Coutts](https://wahoox.forum.wahoofitness.com/u/Glen.Coutts)\ **Post date:** [October 5, 2022, 12:28am UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/2 "2022-10-05T00:28:56Z")
I saw some folks were having login issues that seem to have been resolved. There may have been.a server issue. Have you tried logging out and back into n? Where did you do the workout? Was it a SYSTM workout? Did you do it outdoors or indoors? Which Wahoo app are you looking for it to show up in your history? The ELEMNT Companion app, the Wahoo Fitness App or the Wahoo SYSTM app? ---
**Author:** ![aziem](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/aziem/32/12247_2.png) [@aziem](https://wahoox.forum.wahoofitness.com/u/aziem)\ **Post date:** [October 5, 2022, 1:43am UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/3 "2022-10-05T01:43:59Z")
Workout was done in the Wahoo Systm app indoor workout. After finishing the workout, it synced correctly to Strava but it did not show up in the Wahoo Element app in the history section which is my repository for all outdoor, indoor (systm & RGT workouts I also logged out of everything wahoo, deleted the apps, reinstalled and logged back in to the same issue. I’m hoping it’s just a small hiccup. ---
**Author:** ![Glen.Coutts](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/glen.coutts/32/25318_2.png) [@Glen.Coutts](https://wahoox.forum.wahoofitness.com/u/Glen.Coutts)\ **Post date:** [October 5, 2022, 10:41am UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/4 "2022-10-05T10:41:44Z")
Do Your wahoo fitness and SYSTM apps have the same email address. If so you might need to get the minions to help you out: > **[Wahoo X – Wahoo Fitness Support](https://support.wahoofitness.com/hc/en-us/categories/4402562499730-SYSTM)** > > Looking for KICKR BIKE setup instructions, SPEEDPLAY installation tips or need troubleshooting help with any Wahoo product? The Wahoo Fitness support team is here to help. If not, you’ll def need the minions help. Sometimes syncing just takes a while but it should be showing up. ---
**Author:** ![aziem](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/aziem/32/12247_2.png) [@aziem](https://wahoox.forum.wahoofitness.com/u/aziem)\ **Post date:** [October 5, 2022, 5:45pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/5 "2022-10-05T17:45:28Z")
I do, it has always worked for me before, both SYSTM and RGT shows up. Just not todays ride for some reason. ---
**Author:** ![Glen.Coutts](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/glen.coutts/32/25318_2.png) [@Glen.Coutts](https://wahoox.forum.wahoofitness.com/u/Glen.Coutts)\ **Post date:** [October 5, 2022, 5:53pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/6 "2022-10-05T17:53:34Z")
You’ll have to do it again only increase the intensity to 200% 😂 ---
**Author:** ![dmgadry61](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/dmgadry61/32/13583_2.png) [@dmgadry61](https://wahoox.forum.wahoofitness.com/u/dmgadry61)\ **Post date:** [October 5, 2022, 6:28pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/7 "2022-10-05T18:28:47Z")
I did two SYSTM workouts this morning. The first didn’t sync, but the second did. Unlike you, my workout did not sync to Strava. I submitted a support request to see if they could recover the information. ---
**Author:** ![ediblehedge](https://avatars.discourse-cdn.com/v4/letter/e/7cd45c/32.png) [@ediblehedge](https://wahoox.forum.wahoofitness.com/u/ediblehedge)\ **Post date:** [October 5, 2022, 6:33pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/8 "2022-10-05T18:33:45Z")
I had a similar issue yesterday, first ride synced fine, second one failed. Let support know in case it helped with finding bugs but figured that it was the universe telling me that following up Superflag immediately with Santos Festival of Cycling 4 was probably not one of my best ideas. ---
**Author:** ![aziem](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/aziem/32/12247_2.png) [@aziem](https://wahoox.forum.wahoofitness.com/u/aziem)\ **Post date:** [October 5, 2022, 7:51pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/9 "2022-10-05T19:51:57Z")
Will do! Thanks. ---
**Author:** ![dmgadry61](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/dmgadry61/32/13583_2.png) [@dmgadry61](https://wahoox.forum.wahoofitness.com/u/dmgadry61)\ **Post date:** [October 6, 2022, 12:18pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/10 "2022-10-06T12:18:48Z")
What’s a fair amount of time to wait for response on support request? It’s been about 20 hours and I haven’t even seen an acknowledgement of the request. I went ahead and marked it complete, but the ride lacks the activity data. ---
**Author:** ![dmgadry61](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/dmgadry61/32/13583_2.png) [@dmgadry61](https://wahoox.forum.wahoofitness.com/u/dmgadry61)\ **Post date:** [October 8, 2022, 5:38pm UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/11 "2022-10-08T17:38:51Z")
Submitted second request the next day. Still no response. Today’s workout failed to sync properly. It only recovered about 10% of the workout. Based on the lack of response, I figure it’s a waste of time to submit a third. Not sure what’s up with the lack of support. ---
**Author:** ![dmgadry61](https://sea2.discourse-cdn.com/flex020/user_avatar/wahoox.forum.wahoofitness.com/dmgadry61/32/13583_2.png) [@dmgadry61](https://wahoox.forum.wahoofitness.com/u/dmgadry61)\ **Post date:** [October 21, 2022, 12:00am UTC](https://wahoox.forum.wahoofitness.com/t/workout-history-not-syncing/19775/12 "2022-10-21T00:00:33Z")
I finally called support. Apparently there was an issue with my email provider not accepting the the reply to. my support request. Glad to report the phone call resolved the issue.