Loose chain with Cog

Equipment
1

Hi all,

I just bought the KICKR CORE 2 with Zwift Cog and Click and I have an issue with the Cog.

I installed a Trek and I have an issue with the Cog. When I pedal backward, the chain doesn’t move back. it seems that either the Cog is stuck when going backward, or there is something in the derailer not allowing the chain to go backward. I posted a link to a video showing the issue.

Does anybody experienced a similar issue?

Marco

2 Likes
2

while you wait for a community response, if you haven’t already, you should submit a request to support:
https://support.wahoofitness.com/hc/en-us/requests/new

2 Likes