Wahoo Kickr Bike Trainer Noise Issue

Hello, I have had my Wahoo Kickr Bike Trainer since August, 2021. For the past few months there has been a loud and highly detectable low frequency hum. We have performed the regular, monthly and semi-annual maintenance as prescribed by Wahoo to no avail. We have reported this to Wahoo to no avail. We were now looking to replace our Wahoo Kickr with anther device (most likely a Stages SB20).

SOMEONE PLEASE ADVISE IF YOU ARE HAVING THIS ISSUE TOO. This noise is intensely distracting and can be heard several floors up in our home.

Thank you all for your consideration.

Can you please direct me to/send me a link where said prescribed maintenance is contained? I have yet to do any sort of maintenance to my 3 year old Kickr other than a dusting and a wipe.

Would love to see what else I should be doing.

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What Maintenance is Needed for KICKR BIKE and When? – Wahoo Fitness Support

KICKR-BIKE-Maintenance-Guide.pdf (wahoofitness.com)

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Thanks Jon.
I see it’s for the BIKE. Won’t help me.

Re-reading the message I replied to, it started with the BIKE and ended with KICKR. And alluding to replacing with another Smart Bike.

Should have realized it was all for a ‘bike’.