Issue with importing a .fit file

Hi Everyone,

I hope that someone is able to help me with an issue while trying to import a .fit file.

I have a roam v2, about a year old which is completely uptodate. In terms of phone i have a pixel 8 with android 16 which is also completely uptodate.

When trying to import a .fit file in the element app i follow the steps given by the app (also in the image below). I tried it with multiple files to see if the issue might be with file.

which basically translates to:

“ How to load a gpx or tcx on the element

  1. Select a .fit, .gpx, .tcx file from a website, email attachment, dropbox folder, etc.
  2. tap the file, select “open in”
  3. select “copy to Element”

Sadly no matter what i tried i keep getting the following error: “Importeren is mislukt: slecht GPX/TCX-bestand” translates to: “Import failed: bad GPX/TCX file”

I tried reinstalling the app, i tried reconnecting my roam v2, i tried a factory reset of the roam v2.

I did notice there are several apps (like trainingspeak) which will directly load .fit files into the element app but I would prefer to also be able to directly load in a .fit file if I get send one.

Was also not able to find any usefull information online so far and not found anything that works which brought me here.

really hope someone knows whatsup?

-Noud

I also downloaded the wahoo app to see if that might resolve the issue, but i kept getting the issue there as well.