Kickr Bike v2: increasing play in the tilt mechanic

I am using my kickr bike v2 now since 3 months. I recently developed “play” in the tilt mechanics. If I push the frame forwards and backwards the axle goes approx 1mm towards the tilt motor. Something seem to be loose or broken.

It is very anoying during cycling and can not be good for the mechanics.

The following video shows the play, look at the black line I draw on the axle going into the tilt-motor-unit:

Any tips about how to deal with this?


I have the same issue. Did you get a fix?