New ELEMNT and 3 free months?

Hello,
I’ve purchased a Roam v3, and I’ve received an email stating that I can “go all in” with a 3 months free subscription thanks to this.
But…no links, no code, nothing to explain how to get those: does anyone here know how to get those 3 months free ?

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Nice bit of kit!

As to the 3 month free sub, best to contact support, I’m sure they’ll sort it out for you.

https://support.wahoofitness.com/hc/en-us/requests/new

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Indeed, that’s the logical path.
Request opened !
Thanks sir Glen!

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I reached out, sounds like it’ll depend on when you purchased, some emails contain a one off email with a unique code, but most people will get those 3 months free when they register the device in the Wahoo app, you should be able to verify by going to the Wahoo app > tap your avatar > My Subscription to verify

Thanks for the clarification.
I have nothing in “My Subscription”, just a link for the 14 days free trial, no mention of the 3 months offer I had in the email. Maybe because I’ve already been a member in the past and did not renewed my subscription when it ended i April.
Anyway that’s not really “nice” to get such an email and get nothing in the end :slight_smile:

Please reach out to our support team, they will be able to see what happened and get you the free months :slight_smile:

A ticket has already been opened yesterday, I’m still waiting a 1st feedback - but nothing’s urgent :slight_smile:
Thanks @mgboehmer !

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