Hello,
I’ve purchased a Roam v3, and I’ve received an email stating that I can “go all in” with a 3 months free subscription thanks to this.
But…no links, no code, nothing to explain how to get those: does anyone here know how to get those 3 months free ?
Nice bit of kit!
As to the 3 month free sub, best to contact support, I’m sure they’ll sort it out for you.
Indeed, that’s the logical path.
Request opened !
Thanks sir Glen!
I reached out, sounds like it’ll depend on when you purchased, some emails contain a one off email with a unique code, but most people will get those 3 months free when they register the device in the Wahoo app, you should be able to verify by going to the Wahoo app > tap your avatar > My Subscription to verify
Thanks for the clarification.
I have nothing in “My Subscription”, just a link for the 14 days free trial, no mention of the 3 months offer I had in the email. Maybe because I’ve already been a member in the past and did not renewed my subscription when it ended i April.
Anyway that’s not really “nice” to get such an email and get nothing in the end
Please reach out to our support team, they will be able to see what happened and get you the free months
A ticket has already been opened yesterday, I’m still waiting a 1st feedback - but nothing’s urgent
Thanks @mgboehmer !