🌋🚴‍♂️🌋 UNITE CITIZENS of SUFFERLANDRIA for the TOUR 2024 🌋🚴‍♂️🌋

Same

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the moment I hit “Reply” I knew this would happen :laughing:

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I got an email yesterday with a code to redeem on the Wahoo store so that I could pay the shipping on the store, and get the gift itself free.
So I was watching for it in the post for nothing it seems. Haha. Makes sense why it never came earlier.
I guess anyone else still waiting should expect the same email from Wahoo.

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I received it yesterday and ordered the gifts despite the shipping cost. I already received notification that it is on its way now.
Wahoo’s approach to the tour postprocessing seems a bit agile :wink:

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Same! Was wondering what had happened with everyone else receiving swag in the mail. Also did their little “spin to win” applet when I logged in, so guess I’m getting…three?

:grimacing:

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It still charged you shipping? When I entered the code it zeroed out shipping cost as well. Oh - are you outside US?

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I sent an email yesterday concerning the shipping costs with a prompt reply (about 45mins) that they’re working on it. I’m pretty positive they’ll get it sorted :+1:

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Yes, Canada.
I admit I nearly choked seeing no option beyond FedEx. $25 Cad shipping for… Water bottles.

But I know shipping costs and I live in the boonies. So I paid up, to wrap it up.

Agile indeed.

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So weird. I’m not that far from you, as you know, and I got mine without any email notification and without having to order them or go to their website or pay shipping. As Dame Isi said above, she has contacted them, and I too am pretty sure they’ll get y’all sorted. You should NOT have to pay shipping for these bottles. That’s just nutz.

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Yes. Shipping was 5€, which i accepted to pay to finally get the stuff.

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Well nothing for nothing, but I would consider dropping them a note - most folks didn’t have to pay shipping. Five Euro will fill the bottles with something…

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They seem to have sorted it out. Yesterday shipping to Germany was 5€. Today it’s 0€.

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yep, good news thanks to @Rupert who got this sorted super quickly. no more shipping fee :+1::+1::+1:

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I contacted Rupert H and got a really fast reply and refund of the shipping cost I had paid. What a classy guy!

Thank you for fixing up what I guess what was an error on the shop code setup.

Thanks to those posting on the forum also. Have a good evening!

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@Rupert

I tried to follow the claim instructions in the email I received and saw the following when I tried to add items to my cart:

I’m in Sweden if that matters. Any idea of when stock will be replenished?

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So, I got an email on 3/8 that I would be getting some bottles in a week or two.
Nothing yet.
Is there something I need to do to claim these?
It’s not a big deal as I have plenty of bottles.
Just wondering

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Bottles and Koozie were delivered today (Germany, ordered five days ago). Thank you!

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Hi there, check your junk folder for another email from Wahoo with a redemption code in it to claim the items from the Wahoo online shop.
If you never got one, try replying to that email asking how to claim.

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They should be back in stock now

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I have emailed everyone on the Citizens of Sufferlandria team. If anyone did not receive the email let me know and I can make sure you get your team prize.

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