Kickr bike tilt

Just purchased a kickr bike and have a question about the tilt. This doesnt happen all the time but sometimes if i engage the lean back function… and went to far back… ill hit the down button but nothing happens. Ill have to click the button again to get it to go down.

This happens both directions. Most of the time it works great, just odd when it doesnt engage when button is pressed.

Maybe im hitting the up down to fast and the bike has a temporarily freeze. Im not sure… should i wait 2 seconds before i go a different direction?

Bike has been updated…

Thanks

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Hey @Marktrav82, welcome to the forums and congrats on an awesome purchase! There will be much jealousy here (my own included).

As for your question though, it really is one for Wahoo support as it’s not directly got to do with the wahoo SYSTM app. While you may get a response here from other lucky Kickr Bike owners, you might want to contact Wahoo support directly on this which you can do here:

https://support.wahoofitness.com/hc/en-us/requests/new

Ahh sorry. Wasnt sure where to ask. Thanks the heads up

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Please, no need to apologize. Also, like I said, there are a few other Kickr Bike owners in the forums so they still may weigh in. I just wanted to make sure you get your specific question answered in case they don’t. It’s never a problem to ask a question here. :slight_smile:

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Have you seen this page?

On my Kickr Bike I use the grey button to unlock the tilt feature and that works most of the time. Only thing I’m not quite sure about is if you have to do that before starting the workout or not.