My ELEMNT rival warming up

My watch stuck on the warming up screen, after trying to include it in Strava. I want to know if anyone knows how to solve this situation, as it doesn’t open the home screen and I can’t reset it.

@Daniel_Arruda Does it have a charge and did you try putting it in the charger? Did you hold the power button (upper left) down for 15 seconds?

If that doesn’t work reach out to support.

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holding the power button down 15 second helped me before with this issue.

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