Hi All,
I’m facing a lot of issues with my Wahoo rival in combination with the app.
the app doesn’t show the step count and calories correctly. There is a bug in the histogram UI control that’s not showing the green part of the bars anymore until you do not scroll to the left.
My Rival counts a lot of steps even when I ride my bike. At least intersect ride data with steps count and remove the steps counted during the rides please.
Rival sometimes decides to not ring the alarm. For this I’m not able to provide anything to reproduce it 100%. I suspect it’s a combination of alarm on the phone and on the watch. Set an alarm on the phone that will ring playing a Spotify song, set an alarm on the phone for the same time. I suspect there is a conflict between the music control and the alarm on the watch.
Considering that last fW update for rival was on dec. 14th, we can honestly wonder how this product line will live. I see lots of SM posts from wahoo around Rival, but the lack of love shown to it does bring lots of confidence. Mine never worked correctly with Stryd ( o pace/distance from it, just W values, no dynamics…and f***ed up other sensors connectivity). Ticket opened some time like 1,5 year ago. No fix.
Still…I’m using it almost daily despite owning other watch(es). Some things can be made to make it a really good watch (why systm WO won’t sync to it like for Elemnt Bike computers? Idem for run WO?)
If it’s really the end of life it means they will have to abandon the watches segment. As a customer I would never ever buy a new Wahoo watch considering that the previous version never worked correctly.
I still hope the longer release cycle for the update is due to the fact they’re doing a serious refactoring of their code
Wahoo is cutting its losses to stay afloat. Wasting it on a flawed watch that is buggy, incomplete in features, and never sold well doesn’t make sense. I say that having wasted money on a Rival.
Having some other issues with my RIVAL as well. Multisport mode still does not seem to work well. Editing Multisport activities is still buggy (or actually not working at all it seems). Today I found out the automatic lap functionality while running (I have set it to show the lap time every 1km) is somehow deactivated when I simply enter and exit a random Multisport activity in the ELEMNT Training Profile. I hope Wahoo comes up with a proper FW release soon. Otherwise I will go back to Polar. Shame, I got the RIVAL for my birthday.
I have reported the issue with Wahoo in september 2023. However the issue was already going on since april 2023. Wahoo support said this: Since we have an open ticket with our development team, all customer service tickets related to the issue (including this one) will be marked as “On-Hold” and merged with the developer ticket to be monitored internally. This process allows us to send automatic notifications to you via email when changes are complete. Full release notes are posted onhttps://support.wahoofitness.com
After not receiving any updates or notifications I reached out to Wahoo in may 2024. The issue still exists. Wahoo customer support states that the issue got nothing to do with the device. But only with the app. They offered a cadans and speedsensor as compensation. Even a collection of my watch and a refund. I denied both offers as i dont need a sensor or a collection of my watch. I want the issue resolved.
Sad to see that Wahoo does not care about the ‘normal’ user. With the use drops in retail prices of the Rival watch I am pretty confident that Wahoo lost their interest in the watch market as well… Sad, truly sad.
I’m very sad to say this but I “solved” my issues selling the watch.
I’m one of the early supporters of the Wahoo philosophy. I bought even the Wahoo element bolt v1, still owned, when the feature set was not very rich. The same I did with the watch.
Wahoo lost its pace in innovation and development and, currently, is just trying to catch-up, still missing basic fitness functionalities in 2024. With my watch already sold and the Element Bolt being very old and falling apart I can just, sadly, say I’ll move to the Garmin ecosystem next.
@Stef_M They publicly states that there won’t be another watch back in December. Also they have stated that the Element Companion App is being rebuilt and merged with the Wahoo App which has already been relaunched. The watch market is very competitive with some very well capitalized players - Apple, Google, Garmin, Suunto, Polar … so they decided that it was better to invest elsewhere.
Check out the DC Rainmaker interview for more info:
In my case there is no histogram at all. The statistics tab is buggy and I don’t care about it any more.
Bug fix Apps and Rival
Update Kickr Run:smiling_face_with_tear: