Is anyone else having issues syncing a completed ride to Garmin Connect at the moment.
I completed OL Costa Blanca: Port de la Vall d’Ebo earlier today and usually my rides sync automatically across to both Garmin Connect and Strava. This morning the ride didn’t sync, although I later noticed that the ride was up on Strava however it still does not appear on Garmin Connect, despite numerous attempts or sharing the ride several time from within the Systm app and also deleting and resetting up sharing with Garmin Connect.
No biggie if it is only a one off, as I also record on my Garmin Edge and then usually delete those details later.
Same here. It feels like the radio silence is the lack of customer service from both platforms. While I am sure to be incorrect, I am actively looking for another ecosystem… This sucks as I have been with Garmin for 10+ years and Wahoo 5. It feels like their re-works of the old classics are systematically removing the cross platform abilities. Boo on them if this is indeed the case.
Howdy y’all. We have not changed anything with this sync in a long time, and we haven’t heard anything from Garmin (nor have they responded about us setting up another sync with them), so if you do continue to have issues please let us know and we can reach out again.
Still not syncing, however it is only OL Costa Blanca: Port de la Vall d’Ebo that appears to be the issue.
Thanks for your comments. My other rides (not OL Costa Blanca: Port de la Vall d’Ebo) post this one have all automatically synced with Garmin Connect, although today I again rode OL Costa Blanca: Port de la Vall d’Ebo and it has not synced with Garmin Connect once again. It has synced automatically with my Strave account.
So I’m wondering if the Garming Connect sync issue is only with this ride OL Costa Blanca: Port de la Vall d’Ebo?
Hmm, that is an interesting thought, might be worth reaching out to Garmin to see if they might be blocking it on their side. It’s not like we have any unique characters and you would think they would support most if not all characters around the world by now.
It would be great if you’re having issues to reach out to Garmin to see what might have changed as we have not done anything with how we are creating these files and sending them over.
Will do. I’ll report back and update when I get a response.
It is interesting however that the sync issue is only happening for the one ride - OL Costa Blanca: Port de la Vall d’Ebo. All other rides are syncing fine.
Hopefully we’ll have a response from Garmin that will sort it out.
I’ve synced my other workouts but still can’t get one to work which is exactly the same OL Costa Blanca workout so clearly an issue with this ride itself rather than a general problem.