I am reaching out to report a persistent and highly frustrating connection issue between my ELEMNT Roam 3 and my Wahoo Speedplay power meter. I have been experiencing this since I first purchased the Roam 3 at launch, and it continues to happen even after installing all the latest updates.
The Issue & Troubleshooting:
Severe Dropouts: Just today, I returned from a 2-hour ride where the power meter disconnected at least 30 times. I have attached the .fit file from this ride so your team can review the frequency of the dropouts. This issue has occured from the first day I bought and used the Roam 3 when it first released and it still occurs on every single ride.
Device Isolation: This issue is strictly isolated to the Roam 3 unit. The power meter maintains a perfectly stable connection when paired to my tablet for Zwift, and it works flawlessly without any dropouts when paired to my older ELEMNT Bolt 2.
Firmware Status: Both the ELEMNT Roam 3 and the Wahoo Speedplay power meter are fully updated to the latest software versions.
Potential Cause & Questions: From researching this online, I have seen many other users complaining of the exact same issue. The general consensus is that the Roam 3 prefers connecting to power meters via BLE instead of ANT+, creating a much more fragile connection. Unfortunately, there is no option provided on the device or in the companion app to force an ANT+ connection to test this theory.
Given the number of users experiencing this, I would appreciate answers to the following:
Is there any workaround, hidden menu, or method to force the Roam 3 to connect to my power meter strictly via ANT+?
Is the software team aware of this specific BLE/ANT+ protocol issue, and is a firmware fix actively on the way?
This issue is severely impacting my ability to use the Roam 3 for structured training. I look forward to your response and hopefully a permanent fix.
Exactly the same problem for me. Put in a ticket this afternoon. Hopefully they come back with a fix, if not I’ll be returning mine. £600 for pedals which report your power for 50% of the ride doesn’t feel like a great deal to me.
No. Various Wahoo sensors will always pair over BT instead of ANT to send more/different data than the ANT protocol allows. Another device that did this was the TICKR X, which would transmit cadence and run metrics as well as HR over a single channel.
Also worth noting it’s almost certainly connecting to your Bolt 2 via BT, so if it’s working there BT might not be the culprit.
Honestly first I’ve heard of this, and I’ve been using Speedplay Power and Roam 3 since they were launched respectively. Did you file a ticket on the Wahoo website?
Since it sounds like the problem is in the Roam and not the pedals, have you tried a factory reset on the Roam?
I’ve noticed similar behavior with other sensors on the Roam 3. It’s a bit frustrating that there isn’t a manual toggle to prioritize ANT+ over BLE in the current firmware. Hopefully, they add a way to select the specific protocol soon to help with these connection dropouts.
Same issue for me. I just submitted a ticket. Their response:
“Thank you for your patience and for letting us know about your experience. I’ve heard back from the developers and this is an issue we are aware of and we have opened an internal ticket with our development team to investigate and resolve the problem.”
I bought the Power pedals immediately after they came out years ago, so hoping it is not an issue with the original pedals even though the firmware is up to date.
I know a lot of forums are saying it’s an issue with BTLE but that seems to be pure speculation. I don 't see power drops when pairing my pedals to original Element Roam or the phone app, both BTLE. Also on Roam 3 my cadence continues to transmit from the pedals even though they look disconnected.
Did anyone receive a meaningful update from Wahoo yet?
I’m having the same issue. Received my Bolt v3 yesterday and set everything up. Luckily I did a test ride yesterday before my long ride today. It drove me nuts, so I reconfigured my v2 yestery evening again, so I could use it today (was already changed to my wife…).
I opened a ticket myself yesterday. But since I have still a ticket open with them for another issue since a long time (and never received a fix), I have not too much hope. I guess I will need to return the v3 and get a used v2 (which is not a good deal in my opinion, the save is not too much.)
Hi, Sorry for the delay. No update from my side, I was only told to watch for firmware updates. I am returning as well. It’s a shame, in general I have had great customer support from Wahoo.
I first reported the issue with Wahoo towards the end of March. I had various messages suggesting different fixes (ranging from charging the pedals to a full factory reset). I’ve also tried the various hacks on the internet regarding forcing an ANT+ connection by hijacking the Bluetooth connection. No matter what I do the connection between the Wahoo Roam and the Wahoo power pedals is not robust or consistent.
After many emails, I was told on 15th May it is a known issue and a priority in their bug fixing sprint.
They’ve actually released 5 firmware updates since initial reported the bug, none of them address it.
For the last month I’ve been running a Garmin 540 which connects flawlessly to the Wahoo pedals as well as TRACKR Radar, TRACKR heart rate, and Di2.
Last week they suggested a replacement Roam 3 unit might fix my issue.
It hasn’t. Same issue.
I’m at a loss now. Feel like it’s just not something they can get to the bottom of.
I am greatly disappointed by Wahoo. I own the Bolt v2, Speedplay Dual Power Pedals, two sets of normal Speedplay pedals, the Headwind, the Tickr. Fully invested in the Wahoo ecosystem, as I just don’t like the Garmin software / apps.
But the pace of support is abysmal. I had great problems with my pedals over the last 3-4 years, frequent dropouts, complete interrupts, etc. They sent me new sets as warranty case (good service here, though it took forever). But for one bug in the Elemnt app they eventually told me they decided to drop it and not fix it, as everything is now moving to the Wahoo app (I had to ask them a few times, as they did not provide me with an update).
And for this particular issue with the disconnects between pedals and Bolt 3 they are now still “working on it”, apparently since May, this is more than 2 months. Asked them for an update yesterday and just received the response that they are still working on it. What is so difficult ensuring stable connection between two products developed in-house?! The Bolt 3 was released May 2025! Surely they are aware of the issue much longer than just two months.
I am seriously considering switching to Garmin for good.
They’ve released 5 firmware updates since my original support request, over 3 months. Kept telling me it was a known issue, and a priority in the DEX sprint. Yet here we are 3 months later and no fix.
Sent it back, sold the Garmin 540 I was using aa a temporary unit whilst Wahoo resolved things, and bought a Garmin 1050.
Customer support response is incredibly slow and regularly needs chasing.
I’m not a fan of Garmin software or their UX/UI, but at least it works.