I went on a 1h29 ride today, when I got home and synced the ride, I noticed Strava showed just a small portion of the ride and only 46ft of elevation gain, I checked the Wahoo app and it also had showed only the initial portion of the route but full elevation (1909ft), distance, etc was all there.
I inspected the fit file with FitFileExplorer and noticed the file only includes GPS data for the first 6 minutes of the ride, then it has data for other sensors but no GPS data anymore.
Anyone experiencing that got a useful reply from Wahoo, I see similar reports on the forum but nothing that gives me much hope. This is a brand new ROAM3, so I’m wondering if I’m not better returning it and going back to my old boltv2 that never failed on me.
Yep, experiencing similar problems.
It is noticeable on the unit itself for me, where it suddenly stops tracking the speed, and the gps icon just starts blinking.
Happened on my first long ride, and as time has progressed it has gotten worse. There were occassions where I could ride without losing signal.
I did update the firmware over the weekend, and went on the first ride without issues, however 4 rides between yesterday and today have all had the GPS cut out, even after as little as 600 meters.
I opened a ticket with the customer support team, but most likely there are some defective units in circulation, and likelihood is that they need to be returned.
Waiting on Customer Support to confirm this, as I have only had mine for 2 weeks, and experienced over a handful of times where GPS loses the connection and is unable to reconnect.
Having similar problem, also reachd out to Wahoo support, but seems they are replacing the units based on some comments online. As Rev0 mentioned, seems like some faulty units are in circulation.
Interesting, but I’m not excited about that. On the other hand, I’d be glad to have the unit replaced because I don’t trust it anymore. I’ve been carrying my good old bolt in my back pocket, recording the ride as a backup since Roam 3 first failed on me. This is very annoying because I got the Roam 3 in the first place to record a long ride I have in a few weeks. I was concerned that the bolt battery wouldn’t last long enough to log the entire race.
EDIT: I also have a support ticket open, but no word on defective units yet.
Also, I do have a speed sensor on my bike, that’s likely why I do have speed data and did not notice the issue during the ride. I wouldn’t notice the linking GPS icon and I don’t really use the map while riding. I will keep an eye on the GPS icon now
I feel you. I even tried it today with new ‘undocumented’ firmware. Hoped it fixed the issue - but nope GPS lock lost 25min into the ride and had to restart the unit.
GPS lock lost 25min into the ride and had to restart the unit.