I’m experiencing frequent dropouts when connecting my ROAM v3 (firmware WH22-301249) with my Powerlink pedals (firmware 1.1.1 on both pedals). The connection works fine for about 30 seconds, then drops out for around 10 seconds repeatedly. Currently, the pedals are connected via Bluetooth (BTLE), but I can’t figure out how to switch them to ANT+ mode.
For reference, my older ROAM v2 works flawlessly with these pedals.
Other connected devices:
Shimano Di2
Polar H10 Heart Rate Monitor
Garmin Varia Radar
Wahoo Speed Sensor
Does anyone know how I can set up my Powerlink pedals to connect via ANT+ instead of BTLE? Any guidance would be greatly appreciated!
Is this a known Firmware Problem?
What I already did:
-Factory reset
-Disconnection several other devices
-Reconnecting the Power Plays like 100 times…
Sorry to hear you’re having problems, @SpiDey! Standard response in the forums is - “have you put in a trouble ticket with support?” That’s really the best way to get you issue in front of someone who’s able to help. They’re usually pretty great.
I resolved the issue by performing these steps:
1. Disconnect the Powerlink pedals from the ROAM v3.
2. Open the Wahoo app and connect the pedals via Bluetooth to your phone (iPhone in my case). This blocks the BTLE channel.
3. Keep the phone connected and immediately search for new devices on the ROAM.
4. The ROAM will detect a device labeled “Leistungsmesser” (German for power meter) instead of “Wahoo Speedplay” (which indicates a BTLE connection).
5. Quickly connect this device to the ROAM. The connection will now use ANT+, which is confirmed in the ROAM device settings, providing a stable connection.
It seems the firmware needs updating to allow users to manually select between BTLE and ANT+ connections.
Currently having this exact same issue with the Roam v3 with powerlink pedals. The roam.will Not connect via ANT+ connection. Only BLTE. Worked flawlessly on my bolt v2. Followed the steps with no resolution. Reached out to wahoo support but man they are so slow.
It will eventually switch back to BT. Speedplay Power defaults to BT so it can share more info than what the ANT standard is, and I highly doubt Wahoo will change this.
But yeah if unpair / repair doesn’t work contact CS.
Anyone get a systemic fix from Wahoo? I am having the same issue with the same set up as the original poster. The interesting thing is that the power data drops but the cadence data from the pedals keeps sending.
I submitted a ticket and customer service response was the following:
“Thank you for your patience and for letting us know about your experience. I’ve heard back from the developers and this is an issue we are aware of and we have opened an internal ticket with our development team to investigate and resolve the problem.”
If this has been an issue for over 1 year and there still is not a fix then I am a bit skeptical there will ever be a fix. Considering returning the Elemnt 3 while i still can.
And just realized, that this post is regarding the Roam 3, but it seems the issue is exactly the same. I have already opened a ticket last week and disappointingly, the response was fully focused on my pedals (please try disconnect them, turn them to awake, try connect them to this app, blah blah…). The pedals work perfectly fine with my Bolt 2, the issue clearly is with the bike computer, not with the pedals.
I don’t have high hopes I must say. Will probably return the Bolt 3 next week.
I left a message in another post (see here), but it seems a firmware update to the Speedplay Power pedals was pushed recently which has fixed most (if not all) of the connection problems for me. I’m on a Bolt 3 and haven’t observed any disconnections over the 5 or so rides I’ve been outside since the update.