I have a new kicker bike shift and I can’t figure out how to use the shifters. When i press the top button on the right lever it get harder, when i press the bottom button it gets significantly harder, when i hold down the bottom button for a few seconds it drops down to nil. I know that this should be straightforward, but for someone that is new to smart trainers I think I am missing something. My profile is set to a sram mechanical to emulate my GRX setup. Rear brake on the left. I have been trying to get support on this issue for weeks and I am beginning to think I am i teracting with a bot. I have done troubleshooting to make sure tilt is not activated and no other wahoo apps are running. I am running SYSTM on an ipad that is plugged into HDMI on a TV. I have gotten rid of the lag with airplay and erg mode seems to work properly. All I want to know is how to go up and down my “casette”.
I will add a note that I am wearing an Element Rival to broadcast my heartrate to SYSTM on the iPad, and it is connected to the kicker bike through the SYSTM app only.
I just completed revolver in level mode at 0% and didn’t shift once in the session and the resistance kept jumping around. Maybe I have a bad handlebar/shifter?
Thanks!!!