My Wahoo Kickr Core is making a weird sound when I’m riding. I have a video with the audio link below. It sounds like it’s coming from the Trainer. My bike shop told me it was because my thru axel wasn’t tightened enough, but fully tightened it, and the noise is still there. It has been very difficult and annoying to ride. Please help!! https://youtube.com/shorts/6t48AmnaZfY?feature=share
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@Helga might be able to help you. But you might want to send a request directly to Wahoo Support: https://support.wahoofitness.com/hc/en-us
Yes, if you can, please submit a request to our CS team. Thank you!
I have nudged our CS department to take a look at this, but because of the holiday’s and the increased ticket counts due to trainer season, It may take a little longer to hear back. TY!
Hi there, I had a very similar noise. I fixed it by spraying some silicone spray on the pivot and rubber stopper on the Wahoo Kickr Core 2 and greasing the thru-axle. Not sure which was the culprit (suspect most likely the rubber stopper - if you take your Zwift Ride off the Core 2 and then fold the front leg up you’ll see / be able to feel the rubber stopper and spray that and the bolt that it pivots on) but all lovely and silent again. Here’s a link to a similar spray lube that should do the trick:
I just used Park’s Polypropelyne grease on the through axel, but probably anything similar will work.
Hope that this fixes it for you - mine was v annoying and now silent.
Yours,
M
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Hello everybody !!!
I’m having the same issue and opened a support ticket but I’d like to try what @MattD said.
@MattD could you please help me?
What do you mean with pivot and rubber stopper?
Could you post pictures to show me where do I have to put the silicone spray?
I’ve already greased the thru-axle but it did not worked out.
Yesterday I’ve removed and greased the screw in the red circle and I had no noise for about 60 minutes but then that awful noise came back.
Hi there, sorry for the delay in getting back to you. You’re very close to the right spot. On the top bit of the front leg where it sits inside the back leg (around where you circled) is the right place. You should find (when you fold it up) that there is a rubber bit that connects with the front of the back leg. I’ll try and take a picture in a bit. But will need to take the hike off the trainer!
Right… hopefully these pictures show it relatively clearly.
This is on a core 2 kickr. Not sure if others are the same. Anyway, hope that it helps. It’s a very annoying noise!
M
@MattD thanks for your help and for the pictures but Wahoo solved the problem.
They will send a courier to pick up my CORE and replace it with a new one. A CORE v2 I hope.
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Good news! Enjoy a quiet ride (I hope), but do remember the tip - mines a Core 2 and after about 750km developed an annoying noise, this will fix it!
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@MattD Do you think that the noise comes from the pivot that allows the legs to close and that replacing the CORE is not a definitive solution?
My Core is quite different but I’ve found a hole and, before sending the unit back to Wahoo, I’ll giv it a try to your tip.
I’ve never seen a core v1 so don’t know, but given that the V2 is an iteration of the v1 hardware is guess it’s similar. Try it, it can’t hurt!
Either way you have a new machine on the way. Well done to wahoo for stepping up and sorting.
Let me know if it works!
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Either way you have a new machine on the way
I’m still waiting for Wahoo to confirm the courier on decembre 29th so fingers crossed for the moment.
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Have you got this all sorted?
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