Garmin Fenix 5X Connection Issues

Hey guys, so far I’m loving the app and the process, but I’m having a hard time connecting my Garmin Fenix 5X to track heart rate. I can’t get it to show under ‘Add Devices’ before starting a workout. I’ve made sure to update my Fenix software, reset my phone, reset my watch, disconnected watch from phone, reconnected watch to phone, etc. all to no avail.

Any ideas on what to do at this point?

Thanks in advance!

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The minions are the best people to answer this (Need help with The Sufferfest App? Contact the minions for fast support!) but this support article may help.

According to Garmin the Fenix5X can broadcast HR via ANT+ which should (he says, not having one) work for the desktop app but not mobile (ANT+ is not supported for mobile).

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