Kickr Bike Shifting Problem

I am continually getting a problem with the right shifters stopping working. I had a v1 bike for 2 years, no issues. Then the problem started. Wahoo provided me with (if I remember), two replacement v1 bikes and two sets of handlebars. Same issue. Eventually they sent me a v2 bike and all was well until today and the same problem-right shifters (and buttons) stopped working.
The firmware is up to date, terminals cleaned, I’ve tried all the different ports, still no joy. The left shifters work in all ports, the right shifters don’t work in any.
Anyone with a similar problem able to offer a solution? I’m at my wits end.

1 Like

Same for me.
Waiting my ticket.

Did you get the help you needed?!

I just filed a ticket for a similar issue. Basically my left Shifter, steering, brake and elevation control all are not working.

Since the app can see the left shifter cable does not seem to be plugged in it seems the error is there. Excited to see how they can help…!