Kickr bike - slipping handlebar / seatpost

Equipment
1

Hi,

Got a new Kickr Bike v2 today. First small tests and the handlebar and seatpost slips. I have to tighten it very hard to make it stay. My wife will also use it but is not that strong. For a bike at that price this should not be an issue at all. I see many others has the same problem.

On a bike where you bump up and down during many rides outside this is not a problem. Inside it is for a bike standig still???

Guess this should be written to support but I needed to get out some air …

2

It’s perfectly fine to vent here but do be sure to reach out to support. They don’t often check in on the forums.

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3

I had exactly the same problem with the bars my v1 bike. I got a temporary quick release fix from the local bike shop while I talked to support who sent out a new official one straight away.

I’ve always had great support so talk to them and they will sort you out.

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