Got a new Kickr Bike v2 today. First small tests and the handlebar and seatpost slips. I have to tighten it very hard to make it stay. My wife will also use it but is not that strong. For a bike at that price this should not be an issue at all. I see many others has the same problem.
On a bike where you bump up and down during many rides outside this is not a problem. Inside it is for a bike standig still???
Guess this should be written to support but I needed to get out some air …
I had exactly the same problem with the bars my v1 bike. I got a temporary quick release fix from the local bike shop while I talked to support who sent out a new official one straight away.
I’ve always had great support so talk to them and they will sort you out.
I just got my new Wahoo Bike Shift, I’m 6’4”, 185 lbs. My seat post slips down. I’ve tightened it and used a torque wrench to tighten to 10, 11, and 12 Nm, and yet it still slips down as much as 7cm.
Support sent another post but it looks the same, so wondering if anyone has a solution that worked.
Carbon paste and 3d printing a wee wedge to sit in the gap between the d shape seatpost and the rounded seat tube is the only thing that worked for me in the end.
Together with a far superious QR seatpost clamp.
However, it does now mean its not so easy to adjust frequently so my daughter can ride the bike too…
I found two 3D print companies one local here in Richmond VA, 3D Central, and online PCBWay.com which was less expensive. Getting on material local and two online. Ordering was easy for both. Used file found through Redit Kickr Bike (Shift) Seatpost Spacer by derpuma - Thingiverse