Rouvy issue

I have a t-6500 kinetic rocker. I have been using the rouvy app on my laptop win10. when riding my meter shows me pushing more power but not much even if i really push hard up a hill. At the end of the rider their it show a chart of how much effort you used. I think it goes upto 7. Mine is always 99-98 lvl1 and 2% lvl2. I see other rider and they show 3.7 ect. does anyone now how to fix the problem. Thank you